Sines

Shipping & Returns



Domestic Shipping (UK)


We aim to ship all items within within 3-5 business days.


Our domestic shipping rate is £3.50


*Due to Covid-19 shipping may take longer.* 




International Shipping


 Depending on where you are located delivery times may vary, but we will do our best to ensure everything is sent via the most effective postal route.


Our international shipping is a £7 flat rate. Please keep in mind that you may be liable to pay customs/import charges.




Returns


​Our policy lasts 15 days. If 15 days have gone by since delivery of your purchase, unfortunately we can’t offer you a refund or exchange. This does not affect your statutory rights.


To return an item, drop us an email at contactsinesproject@gmail.com and we will provide you with a returns slip.


To be eligible for a return, your item must be unused and in the same condition that you received it.


Please clearly mark the parcel ‘RETURNED GOODS’​.


Once your return is received and inspected, we will send you an email to notify you that we have received your returned item.




Exchanges


We ask that you request an exchange within 15 days of receiving your item. You can do this by sending us an email at contactsinesproject@gmail.com


Depending on where you live, the time it takes for your exchanged product to reach you may vary.

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